Frequently Asked Questions

We recommend placing your order at least 7–10 business days before your event. For large orders (100+ items) or complex branding, allow 14 business days. We offer a 24-hour express branding option for urgent orders — contact us on WhatsApp to confirm availability.

Minimum order quantities (MOQs) vary by product. Most branded items start from 25–50 units. Some items like golf balls have a minimum of 1 dozen. Contact us and we'll confirm the MOQ for your specific product.

Absolutely! Many of our clients order a combination of branded golf balls, caps, divot tools, and goodie bag items for their golf day packages. We'll coordinate everything into a single delivery.

We offer a range of branding methods depending on the product:

• Embroidery — caps, golf shirts, bags
• Screen printing — t-shirts, towels, tote bags
• Laser engraving — metal items, trophies, pens
• Pad printing — golf balls, small items
• Sublimation — full-colour all-over prints on clothing
• Digital print — banners, signage, scorecards

Yes! For select products and small quantities, we can turn around branded orders in 24 hours. This is subject to stock availability and artwork being provided in the correct format. WhatsApp us on 065 399 2082 to confirm if your order qualifies.

Please supply your logo in vector format (AI, EPS, or SVG) where possible. High-resolution PNG files (300dpi+) are also accepted. JPEGs from websites are generally not suitable for embroidery or engraving. We can assist with artwork setup — just ask.

Yes — we provide a digital proof for all branded orders before going to production. You'll need to approve the proof in writing before we proceed.

Yes, we deliver to all major centres across South Africa. Delivery times are typically 2–5 business days after production is complete. We ship via courier and will provide a tracking number once dispatched.

Absolutely — just provide the delivery address and contact person at the venue when placing your order.

Click the "Request Branding Quote" button on any product page, or WhatsApp us directly on 065 399 2082. Please include the product(s) you're interested in, quantity, and your branding requirements.

All prices displayed on our website are exclusive of VAT unless otherwise stated. VAT at 15% will be added to your invoice. Branding costs are quoted separately based on your requirements.

Yes — the more you order, the better the price. We offer volume discounts on most products. Get in touch and we'll put together a custom quote for your event.

Unfortunately, branded/customised items cannot be returned or exchanged unless there is a manufacturing defect or the branding does not match the approved proof. Please review our full Returns Policy for details.

Please inspect your order on delivery. If items are damaged, photograph them immediately and contact us within 48 hours of delivery on 065 399 2082. We'll arrange a replacement or credit as quickly as possible.